Who we are
We are Digitrace LTD, owners of this https://digitraceltd.com website.
You can find our full address on our contact page.
What personal data we collect and why we collect it
Information submitted through the contact forms on our site is sent to our company email, hosted by Gmail. Google adheres to the EU “Privacy Shield” policy and you can find more information about this here.
We keep these submissions for client service purposes only. They are never used for marketing purposes or shared with any third parties.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We use Google Analytics cookies. These are set for monitoring and tracking visitors’ behavior on the site and may be retained for up to 50 months.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
We use 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
Our Services do not address anyone under the age of 13. We do not knowingly collect personal, identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.
Who we share your data with
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.
Any contact messages received through this website related to customer service are also never used for marketing purposes or shared with any third parties.
Who can see my personal information
If you use one of the contact forms, the message can only be seen by our business administration team.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Messages and information you send to us using the contact forms on this site are stored in our business Gmail account until you request us to remove them. Google adheres to the EU “Privacy Shield” policy and you can find more information about this here.
How we protect your data
We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
Where we send your data
Visitor comments and contact form submissions may be checked through an automated spam detection service.
What rights you have over your data
You can request that we erase any personal data we hold about you, using our contact form.